Client Challenge

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OpenAI and UK sign deal to use AI in public services

OpenAI, the firm behind ChatGPT, has signed a deal to use artificial intelligence (AI) to increase productivity in the UK’s public services, the government has announced. The agreement signed by the firm and the science department could give OpenAI access to government data and see its software used in education, defence, security, and the justice…

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Optimizing enterprise AI assistants: How Crypto.com uses LLM reasoning and feedback for enhanced efficiency

This post is co-written with Jessie Jiao from Crypto.com. Crypto.com is a crypto exchange and comprehensive trading service serving 140 million users in 90 countries. To improve the service quality of Crypto.com, the firm implemented generative AI-powered assistant services on AWS. Modern AI assistants—artificial intelligence systems designed to interact with users through natural language, answer…

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