Building the AI-enabled enterprise of the future

“This is one of those inflection points where I don’t think anybody really has a full view of the significance of the change this is going to have on not just companies but society as a whole,” says Patrick Milligan, chief information security officer at Ford, which is making AI an important part of its…

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The flawed carbon math that lets major polluters off the hook

Climate action is falling behind on the goals as stated in the Paris Agreement. To meet those goals, countries must act according to their ‘fair share’ targets. However, researchers from Utrecht University found a bias in how ambition and fairness assessments were calculated until now: “previous studies assessing countries climate ambition share a feature that…

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The connected customer | MIT Technology Review

As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by outdated systems, fragmented data, and organizational silos that limit both agility and consistency. The current wave of artificial intelligence, particularly agentic AI that can reason and act across workflows, offers a powerful…

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