NewDay builds A Generative AI based Customer service Agent Assist with over 90% accuracy

This post is co-written with Sergio Zavota and Amy Perring from NewDay. NewDay has a clear and defining purpose: to help people move forward with credit. NewDay provides around 4 million customers access to credit responsibly and delivers exceptional customer experiences, powered by their in-house technology system. NewDay’s contact center handles 2.5 million calls annually,…

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FedEx (FDX) Q4 2025 earnings

A FedEx truck on Cyber Monday in San Francisco, California, US, on Monday, Dec. 2, 2024.  David Paul Morris | Bloomberg | Getty Images FedEx reported better-than-expected quarterly earnings and revenue Tuesday as the company announced it had achieved its $4 billion cost-cutting goal and will aim to trim another $1 billion in its upcoming…

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Quick Password Brute Forcing Evolution Statistics

We have collected SSH and telnet honeypot data in various forms for about 10 years. Yesterday’s diaries, and looking at some new usernames attempted earlier today, made me wonder if botnets just add new usernames or remove old ones from their lists. So I pulled some data from our database to test this hypothesis. I…

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Food And Drink Specials That Give Back

The Rosa Sola at Rosa Mexicano Rose Mexicano LGBTQ Pride Month is in full swing in New York City. With the 2025 New York City Pride March, Rise Up: Pride In Protest, running down Fifth Avenue on Sunday, June 29, the city is full of celebrations and specials. These local eateries and breweries are celebrating…

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