I’m an AI expert and this is why strong ethical standards are the only way to make AI successful

Artificial Intelligence (AI) touches virtually every industry, but it’s become a foundational element in today’s customer experience (CX) strategies. Contact centers, customer support platforms, and digital engagement tools rely on AI to enable faster response times, more personalized interactions, and to uncover valuable insights from massive amounts of customer data. Conversational AI, real-time voice analytics,…

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Europe and North America are drowning in deepfake fraud as scammers break ID systems faster than ever

AI-generated documents are replacing traditional forgeries and bypassing verification faster than ever imagined Synthetic identity fraud has surged 195% globally, with Europe and North America hardest hit Most fraud now happens after onboarding, using tricks like credential stuffing and device spoofing Synthetic identity document fraud is now spreading at an alarming pace globally, driven almost…

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Cowboys’ Dak Prescott dismisses questions about George Pickens’ reputation, says he has ‘no concerns’

Getty Images When George Pickens arrived in Dallas following his trade from the Pittsburgh Steelers, he brought with him a subpar reputation as a negative locker room presence. Asked about that reputation at Cowboys minicamp, quarterback Dak Prescott said you can’t believe everything you hear. In his three seasons with the Steelers, Pickens ran afoul…

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