As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by outdated systems, fragmented data, and organizational silos that limit both agility and consistency. The current wave of artificial intelligence, particularly agentic AI that can reason and act across workflows, offers a powerful…
A first-of-its-kind, federally funded clinical trial has shown it’s possible to identify breast cancer survivors who are at higher risk of their cancer coming back due to the presence of dormant cancer cells and to effectively treat these cells with repurposed, existing drugs. The research, led by scientists from the Abramson Cancer Center of the…
Too little snowfall is now also shaking the foundations of some of the world’s most resilient ‘water towers’, a new study led by the Pellicciotti group at the Institute of Science and Technology Austria (ISTA) shows. After establishing a monitoring network on a new benchmark glacier in central Tajikistan, the international team of researchers was…
The future of plastic recycling may soon get much less complicated, frustrating and tedious. In a new study, Northwestern University chemists have introduced a new plastic upcycling process that can drastically reduce — or perhaps even fully bypass — the laborious chore of pre-sorting mixed plastic waste. The process harnesses a new, inexpensive nickel-based catalyst…
You are mostly but not entirely human. If we crunch the numbers, 8 percent of your genome actually comes from viruses that got stranded there. This viral detritus is a souvenir from our evolutionary past, a reminder that viruses have been with us from the very beginning. Usually, this 8 percent of your DNA —…
Certain brain cells are responsible for coordinating smooth, controlled movements of the body. But when those cells are constantly overactivated for weeks on end, they degenerate and ultimately die. This new observation made by scientists at Gladstone Institutes may help explain what goes awry in the brains of people with Parkinson’s disease. Researchers have long…
Today, Amazon SageMaker HyperPod is announcing a new one-click, validated cluster creation experience that accelerates setup and prevents common misconfigurations, so you can launch your distributed training and inference clusters complete with Slurm or Amazon Elastic Kubernetes Service (Amazon EKS) orchestration, Amazon Virtual Private Cloud (Amazon VPC) networking, high-performance storage, and security built in by…
Intelligent document processing (IDP) refers to the automated extraction, classification, and processing of data from various document formats—both structured and unstructured. Within the IDP landscape, key information extraction (KIE) serves as a fundamental component, enabling systems to identify and extract critical data points from documents with minimal human intervention. Organizations across diverse sectors—including financial services,…
Retrieval Augmented Generation (RAG) is a powerful approach for building generative AI applications by providing foundation models (FMs) access to additional, relevant data. This approach improves response accuracy and transparency while avoiding the potential cost and complexity of FM training or fine-tuning. Many customers use Amazon Bedrock Knowledge Bases to help implement RAG workflows. You…
The textbook picture of how planets form – serene, flat discs of cosmic dust – has just received a significant cosmic twist. New research, published in the Astrophysical Journal Letters, is set to reshape this long-held view. An international team of scientists, wielding the formidable power of the Atacama Large Millimeter/submillimeter Array (ALMA), has found…
