
How Amazon Bedrock Custom Model Import streamlined LLM deployment for Salesforce
This post is cowritten by Salesforce’s AI Platform team members Srikanta Prasad, Utkarsh Arora, Raghav Tanaji, Nitin Surya, Gokulakrishnan Gopalakrishnan, and Akhilesh Deepak Gotmare. Salesforce’s Artificial Intelligence (AI) platform team runs customized large language models (LLMs)—fine-tuned versions of Llama, Qwen, and Mistral—for agentic AI applications like Agentforce. Deploying these models creates operational overheads: teams spend…