Louis Vuitton UK says hackers have stolen customer data

Louis Vuitton UK said hackers have stolen some customer data, as the luxury brand becomes the latest target in a string of cyberattacks against retailers.

On July 2, an unauthorized third party accessed the systems of the British unit of LVMH Moët Hennessy Louis Vuitton SE’s flagship brand and obtained information including names, contact details, and purchase history. No financial data, such as bank details, was accessed, the company said in an email to customers on Friday.

“While we have no evidence that your data has been misused to date, phishing attempts, fraud attempts, or unauthorized use of your information may occur,” the email stated. The company has notified relevant authorities, including the Information Commissioner’s Office.

The breach is the third cyberattack affecting LVMH in recent months. Louis Vuitton Korea said last week that it is investigating a similar hack, which resulted in the theft of some customer information. Christian Dior Couture, LVMH’s second-largest fashion label, also reported in May that hackers had accessed customer data.

Cybercriminals—who often exploit vulnerabilities in outdated systems or trick companies into revealing employee passwords—have recently targeted several British retailers, including Marks & Spencer Group Plc, Co-op Group, and luxury department store Harrods. The UK’s National Crime Agency said Thursday that it had arrested four individuals in connection with the disruptive attacks, which have cost Marks & Spencer alone £300 million ($405 million).

Louis Vuitton said it is investigating the breach, regrets the inconvenience caused to clients, and has taken steps to further strengthen the protection of its systems.